Warranty & Technical Support
Warranty & Technica
At Lurebeam, we are committed to providing reliable LED fishing lighting solutions and professional customer support.
This page outlines our warranty coverage and technical assistance policies.
Warranty Coverage
Most Lurebeam fishing lights are covered by a limited one-year warranty against manufacturing defects under normal operating conditions.
The warranty period begins from the date of shipment unless otherwise agreed.
What Is Covered
The warranty covers:
- Manufacturing defects
- Electrical component failures caused by production defects
- Product malfunctions under normal operating conditions
What Is Not Covered
The warranty does not cover:
- Improper installation
- Unauthorized modifications
- Physical damage caused by misuse
- Damage caused by improper voltage supply
- Damage caused by accidents, abuse, or negligence
- Normal wear and tear
Technical Support
Our technical team is available to assist customers with:
- Product selection
- Installation guidance
- Troubleshooting
- Product operation questions
Support is available before and after purchase.
Warranty Claims
If you experience a product issue, please contact our support team with:
- Product model
- Purchase information
- Photos or videos of the issue
- Detailed problem description
Our team will evaluate the issue and provide an appropriate solution.
OEM & Custom Projects
Warranty terms for OEM, ODM, and customized projects may vary depending on the specific agreement.
Please refer to your quotation or contract for project-specific warranty terms.
Contact Us
For warranty assistance or technical support:
Email: chuck@lurebeam.com
Our team will respond as soon as possible.
